Last Updated: October, 2025

At House of Light Collective, LLC (“House of Light Collective,” “we,” “us,” or “our”), your privacy is deeply important to us. We are committed to protecting your personal information and handling it with care, transparency, and respect. This Privacy Policy explains what information we collect, how we use it, and the choices you have in relation to your data.

Information We Collect

When you visit our website or work with us to create a piece of fine jewelry, we may collect the following information:

• Personal Information You Provide: Name, email address, shipping/billing address, and (optionally) phone number for custom orders.

• Order & Consultation Information: Details you share regarding custom designs, budget, and milestone events.

• Payment Information: Payments are securely processed through QuickBooks or other third-party software; we do not store or access full payment card details.

• Website Data: Through tools like Google Analytics and SquareSpace, we collect non-identifiable information about how you use our website (e.g., pages visited, time spent, location by IP).

• Marketing Information: If you choose to join our newsletter, we collect your email address to send you updates, promotions, or new collection announcements.

How We Use Your Information

We use the information collected to:

• Process and fulfill your orders.

• Communicate with you about your consultation, design, or purchase.

• Send newsletters and promotional updates (if you have opted in).

• Improve our website and services through analytics and feedback.

• Ensure a safe, secure, and seamless shopping experience.

How We Share Your Information

We respect your privacy and will never sell or rent your information. We only share data when necessary to provide our services, such as:

• With payment processors like QuickBooks to securely handle transactions.

• With website hosting and analytics providers (Squarespace, Google Analytics, etc.) to operate and improve our website.

• With shipping carriers (FedEx, UPS, USPS, etc.) to deliver your jewelry safely.

Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors engage with our content. You can disable cookies through your browser settings, though some features of the site may not work as intended.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your information (subject to legal or contractual requirements).

• Opt out of receiving promotional emails at any time by clicking “unsubscribe” in our emails.

To exercise these rights, contact us at hello@houseoflightcollective.com.

Children’s Privacy

Our services are not directed toward children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

Data Security

We take appropriate measures to protect your information, including secure servers, encrypted transactions, and trusted third-party providers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect new practices, technologies, or legal requirements. Updated versions will always be posted on this page with the revised “Last Updated” date.

Contact Us

If you have any questions or requests regarding this Privacy Policy or how we handle your data, please contact us at:

House of Light Collective, LLC
Email: hello@houseoflightcollective.com
Registered in Texas, USA